Services

Services Images

  • Bride Preparing for Her Wedding Day
  • Manicure Tables in a Spa
  • Wedding Ceremony Setup with Arch of Red Roses
  • Tent Set for a Wedding Reception with Brown and Red Accents
  • Pacific Palms Resort Employee Setting Table for Wedding Reception

Wedding Services at Our Spectacular Industry, CA Resort

Go all-inclusive and all on-site when you search for your indoor and outdoor wedding venues in Los Angeles. Pacific Palms Resort is proud to offer exceptional wedding services and amenities to our couples and their guests and take the utmost care in creating the wedding of your dreams.

Let our professional wedding planners expertly coordinate the day-of activities and services, more information below, or go all out with pre- and post-wedding activities like a spa or salon treatment for the bridesmaids, a round of golf on our championship course for the groom and groomsmen, a group lunch or dinner, or a farewell champagne brunch.

Learn more about our terms and conditions about our wedding services below. If you have any additional questions, please call us at 626-854-2301 or fill out our RFP form.

Cancellations

If it is necessary for you to cancel your event, any advance deposits will not be refunded. In addition, a cancellation fee may be charged and is due and payable at the time of cancellation. These amounts are due as liquidated damages and not as a penalty. Notice of cancellation must be received in writing.

Ceremonies

Morning: 10 a.m. to 11 a.m.
Evening: 5 p.m. to 6 p.m.
Daylight Savings: 4 p.m. to 5 p.m.

Consultant

A wedding consultant approved by Pacific Palms Resort is required to coordinate all wedding ceremonies.

Rental Charges

199 guests and under $2,000 plus applicable sales tax

200 and more guests $2,500 plus applicable sales tax

Price includes: Gazebo, white lawn chairs (up to 500 guests), sound system, lavalier microphone, one standing microphone, and two six-passenger golf carts with drivers. For the wedding party, elderly and disabled guests, golf carts with drivers are available 30 minutes before and after the ceremony. Additional carts and drivers are available at an additional fee. 

Pacific Palms Resort reserves the right to move a ceremony indoors due to anticipated weather conditions 24 hours in advance. If a separate room is not available, the reception room will be utilized for the ceremony with reception setup. 

In winter months, ceremony times above may change due to daylight savings time. However, the reception time will be honored per the contract and stated times as shown above. 

Deposit and Payments

To secure a date, a signed contract and deposit are required. Depending on the ballroom that you select, deposits range from $1,500 to $5,000 and are non-refundable. Additional payments will be required prior to the event and will be detailed in your agreement.

Guarantee

The final number of guests attending the scheduled event must be confirmed 72 hours in advance and will be considered as the final guarantee. In the event fewer people attend, you will be charged for the minimum food revenue as stated on your agreement. Each banquet room has a minimum guarantee established and reception rooms are assigned by the number of guests anticipated to attend. Should the number you have estimated increase or decrease substantially, Pacific Palms Resort reserves the right to change your originally assigned room to a room which may comfortably accommodate your guarantee.

Menus

The hotel offers all of our clients the opportunity to experience our chef’s cuisine at a private food tasting four to six weeks prior to your event. Menu tastings are complimentary for two guests and are scheduled Tuesday through Friday from 2 p.m. to 5 p.m. Please schedule your tasting with your catering manager 10 days in advance. All quoted prices are current and subject to change 30 days prior to the confirmed date of your event in order to meet increased operational and/or market costs. Your catering manager must receive menu selections at least 30 days prior to the scheduled function.

Service Charges

Prices quoted do not include the current 22% service charge or the current California State tax which are applied to all food, beverage, and other miscellaneous charges.

Time

Afternoon setups may begin at 9 a.m. if room(s) are available.

Evening banquet setups may begin at 4:30 p.m.

Cocktail receptions shall not begin before 5:30 p.m.

Dinner dances shall not begin until 6:30 p.m.

Room overtime charges begin after six hours. Charge is $500 per hour.

Audio Visual

We are pleased to assist you with any audio-visual requirements. A brochure with rental prices will be provided upon request.

Deliveries

All deliveries and removal of equipment must enter and depart from the resort’s service entrance located at the rear of the building. Please schedule a delivery time with your catering manager.

Dressing Rooms

The resort will provide complimentary dressing rooms for the bride and groom on the wedding day.

Event Suppliers

We may offer recommendations for florists, musicians, photographers, videographers, etc. Our Preferred Professional List is available to you upon request.

Guest Rooms

The hotel will provide a complimentary deluxe accommodation for the bride and groom on the
evening of their wedding when the food and beverage agreement exceeds $10,000. Should your wedding require sleeping rooms for your guests, a number of rooms may be reserved at a preferred rate.

Linen

White floor length linens and napkins in white, black, ivory, red, burgundy, pink, navy blue, bright yellow, and forest green are complimentary. Chair covers with sashes and designer style linen tablecloths and napkins are available at additional charges.

Parking

Valet parking is available. Your catering manager will provide you with current pricing information. Self-parking is available to your guests at no charge.

Porterage Gratuity

Deliveries of gift bags to guest rooms by bell attendants will require a porterage gratuity of $3 per item. For gift bag distribution at our front desk, please share your request with your catering manager. Charges may apply.

Safety

No fire exits or exit signs may be blocked at any time (this includes all decorations and equipment). All fabrics must be verified as being flame resistant prior to your event. Please submit a certificate of flame resistance to the catering department a week prior to the function. Smoking is strictly prohibited at all times inside the property. Open flames are strictly prohibited in all of our function rooms. All votive candle flames must be protected by glass encasements. Fire permits are required for all candles larger than votive candles.

Set Up Arrangements

After advising us of your seating requirements, we will work with our banquet staff to create a floor plan to best suit your needs. Should a diagram be requested for a function, it must be signed and returned with your signed banquet event orders. Suppliers (florists, lighting specialists, etc.) may begin setup 1.5 hours prior to event start time.

Security

Some events may require supplemental security including those involving dignitaries,
celebrities, children’s groups, etc. In this case, the resort’s security is available for $35 per hour/person, with a minimum of two people and four hours each. Contracted unarmed security is also allowed, but requires a certificate of liability approved by the Director of Security.

Shipping Instructions

(fees may apply)

All parcels are to be addressed to the hotel as follows:

Pacific Palms Resort
One Industry Hills Parkway
City of Industry, CA 91744

Attention:
List the name of your catering manager.

Hold for:
List the name and the date the event is scheduled at the hotel.

Smoking

Smoking is not permitted in any banquet facility (including the outdoor Pavilion).